FAQs
1. What products do you sell?
We offer high-quality Shilgit Gummies, Gluca Wipe Tea, and a variety of Serums designed to help you look and feel your best.
2. Where do you ship from?
All our orders are shipped from Bahawalpur, Pakistan.
3. How long does delivery take?
Orders within Pakistan usually arrive in 3–7 business days depending on your location.
4. How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS so you can track your shipment easily.
5. What if I receive the wrong or damaged product?
If you receive a damaged or incorrect product, please contact us within 24–48 hours of receiving your order.
We’ll be happy to offer a replacement or refund.
6. Can I cancel my order?
Yes, you can cancel your order before it has been shipped.
Once the order has been shipped, cancellation is not possible.
7. What payment methods do you accept?
We currently accept Cash on Delivery (COD) only.
8. Do you offer refunds?
Yes, we offer refunds or exchanges if the product is faulty, damaged, or not as described.
9. How can I contact you?
You can reach us through:
📞 03274268726
📧 malikhanan786789@gmail.com
📍 Bahawalpur, Pakistan
10. Is your store secure?
Absolutely! Our store is powered by Shopify, one of the most trusted e-commerce platforms.
Your personal information and payment details are 100% safe and encrypted.